Privacy Policy

Last Updated: XX, 2026

JEM Wellness Brands, LLC has adopted this Privacy Policy (“Policy”) to describe how we collect, use, disclose, and protect personal information through our interactions with you and through our products, services, websites, recruiting platforms, programs, events, and communications (collectively, the “Services”).

This Policy applies to information collected through:

JEM‑owned and operated websites
Career and talent acquisition platforms
Candidate application portals and talent communities
Customer‑facing online services
SMS, email, and digital communications
Events, surveys, promotions, and programs
Offline interactions related to the Services

In this Policy, “JEM,” “we,” “us,” and “our” refer to JEM Wellness Brands, LLC and its affiliated entities, including parent companies, subsidiaries, and brands operated by JEM in the United States.

Information collected by franchisees, licensees, or independently operated locations may be governed by their own privacy practices.

By using the Services, you agree to this Policy and our Terms of Use. If you do not agree, please do not use the Services.

The Information We Collect

Information You Provide to Us

Information from Customers and Website Users

Contact Information: Name, email address, phone number
Account Information: Login credentials, preferences, profile details
Communications: Messages, inquiries, feedback, customer support interactions
Survey & Promotion Information: Responses, feedback, contest entries

Information from Candidates and Job Applicants

Application Information: Resume, employment history, education, certifications
Contact Data: Name, email, phone number
Recruiting Communications: Interview communications and correspondence
Voluntary Disclosures: Demographic or self‑identification information where legally permitted
Providing information does not guarantee employment.

Information from Business Partners, Vendors, and Franchise Partners

Business Contact Information: Name, title, organization, email, phone number
Financial or Transactional Information where required for business operations
Communications and Event Participation

Information Collected Automatically

We may collect information automatically when you interact with the Services, including:

Usage Data: Pages visited, features used, dates and times of access
Device Information: IP address, browser type, operating system, device identifiers
Location Information: Approximate location via IP address; precise location only with your consent
Cookies and Similar Technologies: Cookies, pixels, analytics tools
You may control cookies through your browser settings. Some functionality may be limited if cookies are disabled.

Information We Receive from Third Parties

We may receive information from:

Service providers (e.g., analytics, payment processors, recruiting tools)
Business partners
Social media or log‑in providers if you connect those services
Other users who provide your information (e.g., referrals)

How We Use the Information We Collect

We use personal information to:

Provide, operate, and improve our Services
Process transactions and respond to inquiries
Manage recruiting, hiring, and candidate communications
Communicate about programs, updates, and opportunities
Conduct surveys, analytics, and research
Maintain security, prevent fraud, and protect users
Comply with legal and regulatory obligations
Enforce our Terms of Use and other agreements

We may combine information from multiple sources and may use aggregated or de‑identified data for research, analytics, and business purposes.

Advertising and Analytics

We may use third‑party advertising and analytics providers to:

Measure Service performance
Deliver relevant content or advertising
Understand user behavior across websites and devices

You can manage advertising preferences through device or browser settings and applicable industry opt‑out tools, such as those provided by the Digital Advertising Alliance.

How We Disclose Information

We may disclose personal information to:

Service Providers performing functions on our behalf
Affiliates within JEM Wellness Brands
Business Partners where relevant to programs or offerings
Legal Authorities where required by law
In Connection with Business Transfers (e.g., merger, acquisition)
With Your Consent

We do not knowingly sell the personal information of minors under 16.

Your Rights and Choices

Depending on your jurisdiction (including CA, CO, VA, CT and other applicable U.S. states), you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of certain information
Opt out of the sale or sharing of information for targeted advertising
Limit use of sensitive personal information (where applicable)
Appeal a denied request

To exercise your rights, contact us using the information in the Contact Us section below. We will verify your identity before processing requests.

You will not be discriminated against for exercising your rights.

Marketing Communications

You may unsubscribe from marketing emails using the link in the message
You may opt out of SMS messages by replying STOP
Transactional or administrative communications may still be sent

Data Retention

We retain personal information as long as necessary to:

Provide services
Fulfill legal and regulatory obligations
Resolve disputes
Enforce agreements

Retention periods vary based on the nature of the information and applicable legal requirements.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your information. However, no system is completely secure. You use the Services at your own risk.

Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

International Users

JEM is based in the United States. Your information may be processed and stored in the U.S. or other countries where our service providers operate, subject to applicable law.

Changes to This Policy

We may update this Policy from time to time. The “Last Updated” date indicates the most recent changes. Continued use of the Services after changes take effect constitutes acceptance.

JEM Wellness Brands, LLC

privacy@jemwellnessbrands.com
[Insert Corporate Mailing Address]