JEM Terms of Use

Effective Date: February __, 2026

IMPORTANT NOTICE REGARDING ARBITRATION AND CLASS ACTION WAIVER

THIS AGREEMENT CONTAINS A BINDING ARBITRATION CLAUSE AND A CLASS ACTION WAIVER. PLEASE READ CAREFULLY AS IT MAY AFFECT YOUR LEGAL RIGHTS.

Acceptance of Terms

PLEASE READ THESE TERMS OF USE (“Terms”) CAREFULLY.
By accessing or using any websites, mobile experiences, career sites, application portals, SMS programs, or other online services operated by JEM Wellness Brands, LLC and its affiliated entities (collectively, “JEM,” “we,” “us,” or “our”), you agree to be legally bound by these Terms.

If you do not agree to these Terms, you may not access or use the Online Services.

You must be at least 13 years of age to use the Online Services. Certain services (including job applications, ordering, or SMS programs) require that you be 18 or older.

Scope of These Terms

These Terms apply to your use of:

JEM‑owned and operated websites
Career and recruiting platforms
Candidate application tools and talent communities
Customer‑facing online services
SMS, email, and digital communications
Any other online programs or features maintained by JEM

(collectively, the “Online Services”).

Your use of the Online Services is at your own risk. If you are dissatisfied with any aspect of the Online Services, your sole remedy is to discontinue use.

Changes to These Terms

JEM reserves the right to update or modify these Terms at any time. Changes are effective upon posting with an updated Effective Date. Continued use of the Online Services constitutes acceptance of the revised Terms.

Use of the Online Services

All content made available through the Online Services—including text, graphics, logos, videos, software, layout, and overall design (the “Materials”)—is owned by or licensed to JEM and protected by intellectual property laws.

JEM grants you a limited, non‑exclusive, non‑transferable, revocable license to access and use the Online Services for personal, non‑commercial purposes only, subject to these Terms.

You may not:

Copy, distribute, modify, reverse‑engineer, or exploit the Materials
Use the Online Services for unlawful or fraudulent purposes
Attempt to gain unauthorized access to systems or accounts
Interfere with the security or functionality of the Online Services

JEM reserves the right to suspend or terminate access at any time without notice.

User Conduct

You agree not to post, transmit, or submit any content that is:

False, misleading, or defamatory
Harassing, threatening, obscene, or discriminatory
Infringing on intellectual property or privacy rights
Unlawful or harmful to others or to JEM

JEM may remove or restrict access to any content or user activity that violates these Terms or applicable law.

Submissions and Feedback

Any information, ideas, suggestions, or other materials you submit to JEM (other than personal information governed by our Privacy Policy) are considered non‑confidential.

By submitting content, you grant JEM a perpetual, royalty‑free, worldwide license to use, reproduce, adapt, and distribute such content for any lawful purpose.

Recruiting, Candidates, and Applications

Use of JEM career sites or application platforms does not guarantee employment. All hiring decisions remain at JEM’s sole discretion.

You represent that all information submitted in connection with an application is accurate and truthful. Providing false information may result in disqualification or termination of employment if hired.

Account Registration and Security

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account.

Notify JEM immediately of any unauthorized use or security breach.

Communications & Electronic Consent

By using the Online Services, you consent to receive communications from JEM electronically, including email, SMS, and platform notifications.

All electronic communications satisfy any legal requirement that communications be in writing.

SMS Terms

If you opt in to receive SMS messages from JEM, you consent to receive transactional, recruiting, or marketing messages via automated technology.

Message & data rates may apply
Consent is not a condition of purchase or employment
You may opt out at any time by replying STOP
Support: [sms@jemwellnessbrands.com]

Third‑Party Links

The Online Services may include links to third‑party websites or platforms. JEM is not responsible for third‑party content, practices, or policies. Access third‑party sites at your own risk.

Privacy

Your use of the Online Services is subject to our Privacy Policy, which is incorporated by reference.

No Warranties

THE ONLINE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
JEM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, JEM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE ONLINE SERVICES.

Indemnification

You agree to indemnify and hold harmless JEM, its affiliates, officers, employees, and partners from any claims or damages arising from your use of the Online Services or violation of these Terms.

Mandatory Arbitration & Class Action Waiver

Any dispute arising out of or relating to these Terms or the Online Services shall be resolved through binding arbitration on an individual basis, and not as a class or collective action, except where prohibited by law.

Arbitration will be governed by the Federal Arbitration Act
Venue and rules will be specified by JEM at time of dispute
You may opt out of arbitration within 30 days of first use by emailing [legal@jemwellnessbrands.com]

Governing Law

These Terms are governed by the laws of the State of [STATE], without regard to conflict‑of‑laws principles.

Termination

JEM may suspend or terminate your access to the Online Services at any time for violation of these Terms or for any lawful reason.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force.

Entire Agreement

These Terms, together with the Privacy Policy and any applicable supplemental terms, constitute the entire agreement between you and JEM regarding use of the Online Services.

JEM Wellness Brands, LLC
[privacy@jemwellnessbrands.com]
[Company mailing address]